FAQ

Privacy Policy and Security:

It is our policy that all personal information obtained from our customers will only be used for internal processing or shared with third parties to securely process orders. We use the industry standard SSL protocol to protect the security of your transaction. The company may on occasion send information or special offer
e-mails to better serve our customers.

Our Return Policy:

Returns are accepted within 15 day if the product has not been opened or is defective. All returns must include the packing slip/receipt. It will take one to two weeks to process a return.

Payment Options:

Visa and MasterCard credit or debit cards are accepted. If you are interested in paying by check please contact us at info@TurtlesInTies.com.

Sales Tax:

Sales tax is applicable on orders shipped to the state of Virginia.

Your Order

Your order will be shipped within 5 business days of receipt. You will receive email confirmation of your order immediately after it is placed.

If you have any questions, please contact us.